Privacy Policy

Privacy Policy

Gritscape ("Gritscape", "we", "us", or "our") operates www.gritscape.com and any related subdomains, platforms, tools, and services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, share, and protect personal information in connection with our services for founders, startups, universities, incubators, and other ecosystem partners.

By accessing or using the Platform, contacting us, or otherwise sharing personal information with us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Gritscape is an operational acceleration platform founded in Chennai, Tamil Nadu, India. We work with early-stage founders, startups, and institutional partners to provide validation, legal and compliance support, product and MVP execution, go-to-market support, and related services.

2. Information We Collect

Information You Provide:

• Contact details: name, email address, phone number, city, state, country
• Founder and startup details: company name, role, sector, stage, team size, challenges
• Engagement details: services requested, documentation shared
• Account information: username, email, profile details
• KYC information: government-issued identity proofs where required

Information Collected Automatically:

• Device and browser information
• IP address and general location
• Pages visited and time spent
• Cookies and similar tracking technologies

3. How We Use Your Information

• Providing and improving our services
• Communication and support
• Founder assessments and diagnostics
• Marketing and outreach (with opt-out available)
• Legal and compliance purposes
• Security and platform integrity

We do not sell your personal information.

Cookies & Tracking

We use cookies and similar technologies as described in our Cookie Policy.

4. Your Data Rights (DPDP Act 2023)

In accordance with the Digital Personal Data Protection Act, 2023, you have the right to:

• Access & Summary: Obtain a summary of personal data we process
• Correction and Erasure: Request correction of inaccurate data or erasure when no longer needed
• Grievance Redressal: Raise complaints about our data handling
• Withdraw Consent: Withdraw consent for processing based on your consent

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including the duration of active engagements, periods required by law, and reasonable timeframes for archiving and dispute resolution.

6. Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. If we become aware of a data incident, we will notify you and relevant authorities where required.

7. Contact & Grievance Redressal

If you have questions or concerns about this Privacy Policy or our handling of personal information, please contact our Grievance Officer:

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after updates means you accept the revised Policy.